Signing in to your account

If you have registered your account & want help signing in 

 If you have successfully registered your StaffConnect account, but you are not sure where or how to sign in, this guide should help. There are two ways to sign into your StaffConnect account - through the app, and through an internet browser. 

Signing in through the mobile app 

Step 1: Open the StaffConnect app

You should have downloaded the StaffConnect app when registering your account. If not, go to the Apple App Store if using an Apple device, or the Google Play Store if using an Android device to download it, and then open the app.

APPLE APP STORE 

GOOGLE PLAY STORE

Step 2: Enter Organisation ID

You will be presented with this screen where you will need to enter your Organisation ID. Tap Enter and, if you have entered it correctly, you will be directed to the Sign in screen. 

Step 3: Enter Sign in details

On the sign in screen, you will need to enter the email address associated with your account, and the password you created during the account activation process. After you have entered your details, tap sign in and, if entered correctly, you will be signed in.

Signing in through a web browser 

Step 1: Visit the StaffConnect user website

Open your preferred internet browser on your desktop or laptop computer. Enter this webpage URL - web.staffconnectapp.com - into your address bar and press enter. 

Step 2: Enter Organisation ID

You will be presented with this screen where you need to enter your Organisation ID. Click the Next button and, if you have entered it correctly, you will be directed to the sign in screen. 

Step 3: Enter Sign in details

On the sign in screen, enter your email address and password into their respective fields, and click the Next button. If you have entered your details correctly, you will be signed in.

Stuck at the at any of the above screens? Take a look at our Troubleshooting walkthroughs!